Privacy policy

Last updated: 2026-11-15

Who is responsible

The data controller is Luca Sammartin, the developer of Crate (Italy). For any privacy request write through the contact form (choose “Privacy request”).

The Crate app

Crate runs entirely on your Mac. It does not collect analytics, does not send your library, file names or audio anywhere, and has no account. It makes only these connections:

• Update check: once a day it downloads a small file from crate.trnsnt.net to see if there's a new version. No personal data is sent (our server receives your IP address, as with any request). You can turn this off in Settings.
• Pack covers from the Splice app: if you use the Splice desktop app, Crate may load the cover images of packs you downloaded with it, from the image addresses that app stored on your Mac.

The website and the download

To download Crate we ask for your email address. We store:

• your email address, the language of the page, the date and time;
• whether you agreed to receive news (and when, and the wording you saw);
• a shortened IP address (the last part removed) and your browser's user agent, as proof of the request;
• how many times you downloaded Crate.

Purposes and legal bases. (a) Sending you the download link and service messages about the app you downloaded (for example a serious bug or a security fix) — legitimate interest and steps you asked for (Art. 6(1)(b) and (f) GDPR). (b) Occasional news about Crate and new free tools — only if you ticked the box, on the basis of your consent (Art. 6(1)(a)); you can withdraw it at any time with the link in every email, without affecting the download.

Feedback. If you send a message through the feedback form we store the message, the optional email you give, the date, the app version and a shortened IP address, to read and answer it.

Server logs. Our web server keeps standard access logs (IP address, page, time, browser) for security for up to 14 days.

No cookies, no trackers. The site uses no cookies, no analytics and no third-party scripts or fonts.

How long

Download data is kept until you ask us to delete it, or for 24 months after your last download. Marketing consent lasts until you withdraw it. Feedback is kept for 24 months.

Who processes the data

The site runs on a server rented from Hetzner Online GmbH in Germany (EU), acting as processor. Data is not sold, not shared for advertising and not transferred outside the EU.

Your rights

You can ask to access, correct or delete your data, to restrict or object to its use, to receive it in a portable format, and you can withdraw consent at any time (Articles 15–21 GDPR). You also have the right to complain to the Italian data protection authority (Garante per la protezione dei dati personali, garanteprivacy.it) or to the authority of your country.

Changes

If this policy changes we'll update the date above; significant changes affecting news emails will be communicated by email.